Privacy Policy

Overview

Plain River Herb School values privacy and calm. We collect only the data needed to provide access to courses, support, and payment fulfillment. We do not sell personal data.

Data we collect

• Account data: name, email (you provide these to register or contact us).
• Purchase data: course selections and transaction IDs (processed by a payment provider).
• Usage data: anonymous analytics such as page views and device type, if you accept analytics cookies.
• Support data: messages you send via the contact form or email.

How we use data

• Provide and maintain course access and progress.
• Respond to support requests and improve content quality.
• Process payments and deliver receipts via our payment provider.
• Comply with legal obligations and prevent abuse.

Cookies

We use essential cookies for sign-in and course functionality. Optional analytics cookies are used only if you choose “Accept” in the cookie banner. Your choice is stored locally and can be changed by clearing site data.

Data sharing

We share data with service providers strictly to deliver the service (e.g., hosting, payment processing, analytics if enabled). Providers are bound by confidentiality and data protection obligations. We do not sell or rent your data.

Data retention

Account and purchase data are retained for as long as your account is active and as required by tax or accounting laws. Support messages are retained for up to 24 months unless you request earlier deletion.

Your rights

• Access: request a copy of your personal data.
• Correction: ask us to update inaccurate details.
• Deletion: request deletion where legally permissible.
• Objection: opt out of optional analytics at any time.

Security

We use encryption in transit, access controls, and minimal data collection. No method is perfectly secure, but we work to reduce risk with calm, layered safeguards.

Contact

For privacy questions or requests, email [email protected] or call +1 (415) 555-0137.

Changes to this policy

We may update this Privacy Policy to reflect service or legal changes. We will post the revised date and, for major updates, provide a prominent notice.